Technical Writing for Engineers and Scientists

Though it's been on the market a long, long time, I still think this is one of the best books ever written for people skills.  As promised in the free UBC Persuasive Writing webinar, here is a full listing of the principles as found in this book. If you have any work at all to do with persuading people – from corporate proposals to child rearing, and you have not read this book recently, it's my number one suggestion for the one book worth buying this year, or any year.  1. Don’t criticize, condemn, or complain. 2. Give honest, sincere appreciation. 3. Arouse in the other person an eager want. 4. Become genuinely interested in other people. 5. Smile. 6. Remember that a person's name is to that person the sweetest and most important sound in any language. 7. Be a good listener. encourage others to talk about themselves. 8. Talk in terms of the other person's interests. 9. Make the other person feel important – and do it sincerely. 10. The only way to get the best of a...